Privacy Policy

Desert Knight Tourism is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect any information that you provide when using our website.

1. Information We Collect

  • Personal Information: When you book a service, subscribe to newsletters, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
  • Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and other diagnostic data to improve our services.
  • Cookies: Our website uses cookies to enhance your experience, remember your preferences, and help us understand how visitors interact with our site.

2. How We Use Your Information

  • Service Delivery: To fulfill your bookings and provide the services you requested.
  • Customer Support: To respond to your inquiries, provide support, and improve our customer experience.
  • Marketing Communications: With your consent, we may send you information about promotions, offers, and new services. You can opt out of these communications at any time.
  • Analytics and Improvements: To analyze site performance, user behavior, and preferences to enhance our offerings and website functionality.

3. Data Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with trusted partners and third-party providers (e.g., payment processors, analytics providers) to help us deliver services, process payments, and understand usage.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, customers, and operations.

4. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access and Correction: You have the right to request access to the personal data we hold about you and correct any inaccuracies.
  • Deletion: You may request deletion of your personal data, subject to legal obligations.
  • Marketing Preferences: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

6. Children’s Privacy

  • Our website is not intended for children under 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it.

7. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically. We encourage you to review this page occasionally to stay informed of any changes. Your continued use of our website signifies your acceptance of any updates.

8. Contact Us

  • If you have questions about our Privacy Policy or the handling of your personal data, please contact us at: Email: [email protected]

By using our website and services, you consent to this Privacy Policy. Thank you for trusting Desert Knight Tourism with your information as we work to provide memorable and safe experiences in the UAE.